WEB SHOP
Before you order...
If you have any questions or concerns about placing an order, please drop us an email or call the shop prior to ordering.
Delivery...
Postage is via Royal Mail first class and is estimated to be delivered 1-2 days following dispatch. In order to keep delivery costs down, this is not a recorded or signed for service so once dispatched we are unable to track the delivery. We can only deliver to UK addresses. If a non UK address is entered as the delivery address we will not be able to fulfil your order.
If you’d prefer to collect your order from Kin, please select a collection date at the checkout. Boxes will be ready for collection in store on the date selected within our opening hours.
Please note that our boxes are designed to be posted through standard letterboxes. We cannot take responsibility for any boxes that cannot be delivered due to inaccessibility at the recipient's address, so please make sure they can be received before ordering!
If you are purchasing gift boxes for more than one delivery address you must place the orders separately.
Storage & shelf life...
Our bakes are freshly made the day before posting, so will be fine to be eaten up to 7 days following receipt of the package - although we’re sure they won’t need to last that long.
Please ensure the bakes are stored in a cool environment, out of direct sunlight, preferably in an air tight container. Refrigeration will extend shelf life but we recommend consuming at room temperature. The brownies and blondies can also be frozen for up to 3 months.
Ingredients and allergens...
You will find a list of ingredients and allergens on the product pages in the web shop as well as in the booklet included in the gift box. Below is a copy of the letterbox bakes ingredients booklet.
Please note that whilst we make every effort to avoid cross contamination, all products may contain traces of celery, gluten, eggs, lupin, milk, mustard, nuts, peanuts, sesame seeds, soya and sulphur dioxide.
